Refund policy

Return and Refund Policy

At Relivia Wellness, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

30-Day Money Back Guarantee
We offer a full 30-day return policy from the date of delivery. If you are not satisfied with your Relivia product for any reason, simply contact us within 30 days for a full refund — no questions asked.

Eligibility
To be eligible for a return, your item must be unused or lightly used and in its original packaging. Please include your order number when contacting us.

How to Request a Return
Email us at myrelivia@gmail.com with your order number and reason for return. Our team will respond within 24–48 hours with return instructions.

Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Damaged or Defective Items
If your item arrived damaged or defective, please contact us immediately with photos and we will send a replacement or issue a full refund at no cost to you.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us
📧 myrelivia@gmail.com
🌐 MyRelivia.co